DELIVERY COSTS

Local Delivery

Within 30 mile radius from any Frosts Garden Centre

Standard Delivery

  • £15 Delivery on orders under £500
  • Free Delivery over £500

Premium 'White Glove' Delivery - 

  • £20 on all orders

With premium delivery our delivery drivers will deliver your items to a room of your choice / area within your garden, as long as this is accessible. The drivers will remove the packaging for you and discard any waste at your convenience.

However please note we are unable to assemble or erect your purchase.


‚ÄčNationwide Delivery

Premium 'White Glove' Delivery - 

  • £50 on all orders

With premium delivery our delivery drivers will deliver your items to a room of your choice / area within your garden, as long as this is accessible. The drivers will remove the packaging for you and discard any waste at your convenience.

However please note we are unable to assemble or erect your purchase.

 

OUR LOCAL DELIVERY POSTCODES: 

AL, CB, HP, LU, MK, NN, OX, PE, RG, SG, SL 

NATIONWIDE DELIVERY POSTCODES: 

If your postcode does not appear in the 'Local' list, it will be considered a 'Nationwide' delivery.

Unfortunately, we are unable to deliver to UK Highlands, Offshore Islands, Northern Ireland, or Channel Islands.
 

Furniture Deliveries

If your item is currently available in our warehouse...

  • We will contact you within 3 working days from your order date to book in your delivery. If you are within a 30-mile radius* of one of our centres your purchase will be delivered by our own Frosts delivery team
  • You will receive a text message 48 hours prior to your delivery with a 2-hour window delivery time
  • Our team will text or call you when they are approximately 30 minutes away

*If you are outside of our local delivery radius, your order will be delivered by our national delivery partner. They will call you directly within 7 working days after your order to schedule your delivery and you will receive a 4-hour delivery window slot. On the day of delivery, the team will call you when they are 30 minutes away. Please note during peak times deliveries can take up to 14 days from purchase and our delivery partner only delivers between Monday and Friday, excluding bank holidays? Is this correct still?

If the item you have ordered is due into our warehouse at a later date…

  • We will send you an email to let you know an expected delivery date for your item
  • Then, once we have received your item into our warehouse, our team will give you a call to book your delivery date in

For smaller items ie covers,

  • Your item will be sent out via DHL, please allow 1-2 working days for delivery
  • On despatch you will receive a text from DHL so that you can amend your delivery date if you wish

     



ANYTHING ELSE I NEED TO KNOW?

  • For Garden Furniture orders, we will even take away the packaging, but please be aware we will NOT assemble your goods
     


DELIVERY DIRECT FROM THE SUPPLIER

Some items are delivered directly from a supplier using their preferred delivery method – usually a courier, or occasionally their own delivery team. The supplier will contact you directly and will give you a delivery estimate accordingly.

 


 

SECURITY

Online security is very important to us and you can be confident you are shopping in a safe and secure environment please see our Privacy Policy for more information.