Gardening Angels

About Us

Frosts Garden Centres is a family business which is proud to have been recognised for style, expertise and quality for more than half a century. Our mission is to delight our customers with our beautiful products, knowledgeable guidance and outstanding customer service. Our four Garden Centres are visually stunning and year-round events create additional excitement and variety for customers and colleagues alike.

About The Role

We are currently recruiting for an exciting new role at Frosts, Woburn Sands. Our Gardening Angels will work within our busy plant area sharing their expert knowledge, top tips and enthusiasm for our plant ranges and fantastic horticulture-associated products with our customers.

The hours for these roles will vary seasonally and will be discussed at interview.  (Peak season March – July)

The Gardening Angels Accountabilities

  • Delivering exceptional customer service in a confident and friendly manner, making recommendations and offering expert advice on plant selection and horticulture-associated products
  • Proactively approaching customers to offer assistance and guidance
  • Answering Customer queries and advising on product selection to support customers in making the right choice
  • Coaching colleagues and sharing product knowledge with the team

The Gardening Angels Qualities

  • Strong interpersonal skills with the ability to communicate effectively with both customers and colleagues
  • Confident, friendly, passionate and engaging
  • Positive, energetic and proactive
  • Able to demonstrate good plant / gardening knowledge gained through either practical experience or study

The Gardening Angels Experience

  • No garden centre experience is required – just knowledge, passion and enthusiasm for everything horticulture related
  • Applications welcomed from gifted gardeners, allotment holders and budding horticulture students

HR Careers Application

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