Product Sales Specialists

About Us

Frosts Garden Centres is a family business which is proud to have been recognised for style, expertise and quality for more than half a century. Our mission is to delight our customers with our beautiful products, knowledgeable guidance and outstanding customer service. Our four Garden Centres are visually stunning and year-round events create additional excitement and variety for customers and colleagues alike.

About The Role

We are currently recruiting for an exciting new role at Frosts, Woburn Sands. Our Product Sales Specialists will work throughout our garden centre sharing their expert knowledge and their enthusiasm for our fantastic products with our customers.

The Product Sales Specialist Accountabilities

  • Delivering exceptional customer service in a professional, confident and friendly manner
  • Proactively approaching customers to offer assistance
  • Answering Customer queries and advising on product selection to support customers in making the right choice
  • Taking personal responsibility to continuously expand knowledge of product range
  • Demonstrating products as relevant / required, showcasing features and benefits
  • Coaching colleagues and sharing product knowledge with the team
  • Upselling by offering related products and services to customers

The Product Sales Specialist Qualities

  • Strong interpersonal skills with the ability to communicate clearly and accurately with both customers and colleagues
  • Confident, friendly and engaging
  • Determined, passionate and driven to achieve results
  • Inquisitive and eager to both expand and utilise knowledge
  • Positive, energetic and proactive approach to tasks 

The Product Sales Specialist Experience

Previous experience working in a sales / retail / customer service environment would be advantageous

HR Careers Application

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